Is your great software actually worthless?

User adoption is a funny thing. You may have the best, most cutting-edge software in the world, but if people in your organization don’t use it, it's worthless. Many enterprise software purchases focus on features and functionality, while forgetting the most important aspect of all—user adoption.

I recently spoke with a former insurance company employee. Their IT department rolled out some powerful ad-hoc reporting software that required multiple training classes to understand. To make a long story short, people went back to the old method of requesting reports from the IT department because the software was so complicated.

When it comes to applications that non-IT employees must use, such as ad-hoc reporting applications, ease of use is paramount. For instance, take a look at this ranking report example. While you are there, hover over the (and tell us what you think of our new Crazybikes user guide). Do you think non-IT employees would need a training class to run ad-hoc reports with this?

Want to create reports like this for your users? Let us know and we’ll build you a free proof of concept application.