Wednesday, March 12, 2008

IT's top 5 training mistakes

While IT's relationship with end-user training has always been ambivalent, the pressure to get users more comfortable and productive on new tech systems is an ever-present challenge--particularly when facing corporate emphasis on information security, compliance and return on investment.

A good training program can count as a competitive advantage, but management isn't always sold on the business benefits of effective tech training.

Here are five reasons why they should be»


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