5 Strategies you can use to have a world-class IT organization

After analyzing benchmark data from more than 2,100 companies including all but one of the 30 Dow Jones Industrials, a research group found that world-class IT organizations-those that achieve peak efficiency and effectiveness-spend 7 % more per end-user on IT operations than typical companies, but on average, earn that amount back fivefold in lower operational costs.

Here are 5 key IT strategies to allow you to gain that maximum impact»