Many IT shops are playing it too safe. Is yours?

According to this Information Week article, it's time to get back to innovation that drives business: "The numbers indicate that tech leaders need to snap their associates out of their comfort zones." They call it the ROI effect: "At times, companies put the kibosh on experimentation because they don't see the return on investment in it."

But, it's that type of experimentation that can often lead to greater payoffs, and even greater solutions. Take the case of this IT innovator»