First of twenty great business ideas you should steal...

Information Week recently compiled a list of the top 20 business ideas (that you might want to steal for your very own.)

Here's the first:
"Construction company Emcor Group put voice, e-mail, and specialized applications on a handheld device that fits in a shirt pocket. That's providing a practical way to keep the people closest to the customer up to date.

Field technicians are now more productive, using a wireless dispatching system tied to Emcor's customer support center. The same device used by the technicians for this service application is also their cell phone. The approach has improved time to invoice, invoice accuracy, and overall customer satisfaction by more closely integrating the field to the office."

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