Thursday, November 08, 2007

Top 10 mistakes of creating self-service Web applications--and how to avoid them

This CIO magazine article is one of the most useful Web articles I have read recently. It's targeted to developers creating self-service Web applications for suppliers, partners, customers, and prospects...but the underlying advice is universal.

Here are the top 10 mistakes companies make in introducing self-service...and how you can avoid them.

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